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Shipping & Returns

Shipping Policy

Postage and Packing is FREE within the UK.

UK orders will be sent via Royal Mail Special Delivery. Orders will be dispatched within 2 working days.

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We can ship worldwide please contact us if it is not set up for your location.  

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Unframed paintings on paper are sent out with a mount and a backing board in a cellophane bag.

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Framed paintings on paper are sent out with a mount in a white frame with D-rings and wire all ready for you to hang at home. 

 

The paintings will be carefully wrapped and sent in environmentally sustainable packaging. 

 

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Return & Exchange Policy 

Thanks for purchasing our products by Louise Sharps. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item we will inspect it and process your refund.

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

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